Purpose in Every Care Journey
B Corp Certified
Senior Care
Care for your loved one. Responsibility beyond our business.
Choosing care is a decision about people, trust and the life your loved one wants to lead. At Care Concierge, our purpose is to help seniors age well and guide families towards care that fits. Our B Corp certification brings that purpose into the way we do business.
Understanding the certification
What does being a B Corp mean?
B Corp Certification assesses a company’s social, environmental and governance impact against B Lab’s standards. It recognises responsible business practices, transparency and accountability to the people and communities a business affects.
Our published assessment covers five areas: governance, workers, community, environment and customers. Together, they offer a wider view of how a business operates.
- Governance
- Workers
- Community
- Environment
- Customers
Our published B Lab record
Our B Impact Score, in context
- Care Concierge’s overall B Impact Score
- 82.9
- Qualifying threshold shown on our profile
- 80
- Median for businesses completing the assessment
- 50.9
These figures come from our official B Lab profile, which records certification since November 2024. The median is an assessment benchmark, not a senior-care industry average.
The score reflects the assessment framework shown on our profile. B Lab is transitioning to updated standards; see the certification hub for the current framework.
How our services support our mission
Our connected services meet different needs while keeping the person receiving care at the centre.
At-Home Care
Live-In Care and hourly Flexi Care help seniors receive support in familiar surroundings. Caregivers, nurses and therapists assist with daily routines and recovery, while Care Managers coordinate the plan. This supports our mission by helping families find care shaped around their loved one’s needs and home life.
Residential & Day Care
Our residences bring everyday assistance, companionship and professional support into a shared living environment. Day care offers another way to access care and activities. These options help families choose a setting that supports their loved one’s routines, dignity and sense of belonging.
Academy
Practical training helps family caregivers and aspiring care professionals build knowledge and confidence. Professional caregiving programmes and short courses also support skills development and career pathways, contributing to a stronger care workforce and better-informed families.
Care Guardian
Our digital care platform helps families stay connected through care updates, health records and communication with their care team. Making everyday information easier to follow supports family involvement and a more coordinated care journey.
Purpose & accountability
Care is a responsibility we share.
Our values—Respect, Accountability, Innovation and Heart—guide how we approach care. Being a B Corp gives families and partners a public record they can examine, alongside learning about our people and services.
The framework also includes environmental impact. It encourages a broader conversation about responsible business, alongside the needs of seniors, families and care professionals.
- Respect
- Accountability
- Innovation
- Heart
FAQ
Find us under “My Care Concierge Sdn Bhd” in B Lab’s official directory. The profile contains our certification date and published assessment. View our B Lab profile.
No. It is a business-impact assessment, rather than a customer review score, percentage or measure of clinical outcomes.
No. It concerns the business’s impact and accountability. Families should also discuss the care team’s experience, relevant qualifications and the support required for their loved one.